Coach
Live
Recap
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00:00
Open calls directory
Waiting for a call
This overlay opens with a call. No call session is active right now.
Open the calls directory
Stage & Energy
Say Next
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Getting ready…
Handle Now
Live Transcript
Customer and rep lines stream here as the call progresses.
The post-call scorecard appears here when the call ends.
Call complete
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Stage reached
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Checklist beats
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Objections handled
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Customer talked
✔
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Beats to improve next time